Samsung Smart Switch

So, you got a brand new Galaxy phone and it's awesome. But what's not so awesome is missing all your old photos, videos, and contacts. Well, your worries are over because Samsung Smart Switch lets you seamlessly transfer all your content from your old phone to your new Galaxy phone. Smart Switch will transfer data from most Android or iOS phones, and even some older Windows and Blackberry devices. You can purchase a USB cable and external storage device (microSD or USB flash drive) on our website.

Note: Smart Switch lets you transfer content from old phones to Galaxy devices only. For example, you cannot transfer content to an iOS device. The supported items may change depending on the connected device

 

Wireless transfer from an Android phone

A wireless transfer is the preferred way to copy your data to a new phone. It's fast and lets you keep the phones plugged into their chargers during the transfer.

1.    First, make sure the Smart Switch app is installed on both phones, and plug them into their chargers. 

2.    When you're ready, place the phones within 4 inches of each other.  

3.    Launch Smart Switch on both phones. Open Settings, search for Smart Switch, and then tap Bring data from old device. Tap Bring data from old device again.

4.    On the old phone, tap Send data, and then tap Wireless.

.  .    On your new phone, tap Receive data, tap Galaxy/Android, and then tap Wireless.

6.    Next, complete the connection by tapping Allow on the old phone. On your new phone, choose the content you want to move, and then tap Transfer. Once the transfer is complete, tap Close on the new phone and you're good to go.

Note: Alternatively, you can navigate to the Samsung folder on the Apps screen, and open Smart Switch from there.

Connect devices with a USB cable

Note: If you use Smart Switch via a USB OTG connection, make sure your devices are at least 20% charged to ensure a safe data transfer. The transfer may take a while, depending on the volume of multimedia data. It is recommended to fully charge your devices before beginning the transfer.

Wired transfer is best for people who don't have a lot of data on their old phone. This is because wired transfer doesn't allow you to keep your phones connected to a charger during the transfer. If you have a lot of data or years' worth of text messages to transfer, we recommend performing a wireless transfer instead.

 

 

1. Connect the phones with the old phone's USB cable. Most cables will require you to use a USB-OTG adapter. If you have an iPhone with a Lightning to USB-C or an Android with a USB-C to USB-C cable you won't need an adapter; it will plug right into your new Galaxy.

2.    Launch Smart Switch on both phones. On the new Galaxy phone, open Settings, search for Smart Switch, and then tap Bring data from old device. Tap Bring data from old device again.
Note: Alternatively, you can navigate to the Samsung folder on the Apps screen, and open Smart Switch from there.

3.    On the old phone, tap Send data, and then tap Cable.

4.    On the new phone, tap Receive data, select the type of device you're transferring from (i.e. Galaxy/Android), and then tap Cable. Smart Switch will begin scanning the old phone for transferrable content.

5.    After the scan, select the data you want transferred to the new phone. An estimate of the transfer time will be displayed. If the transfer will take more than an hour, you may want to use a wireless transfer so both phones can be charged during the transfer. 

Note: You can view the other sections in this article to learn about wireless transfers.

6.    When you are ready to start, tap Transfer.

7.    When finished, tap Done on the new phone, and tap Close on the old phone.


Note: 
A USB-OTG adapter is provided in-box with the Galaxy S10+, S10, S10e, Note10+, Note10+ 5G, and Z Flip. Newer phone models do not come with this adapter.